I want to let you know how much I appreciated the assistance of Howie Pearsol (CritiCall Client Relations Manager). I just installed CritiCall 5.2 late this afternoon and we had an issue with our computers.We need to use the software starting at 8:30 a.m. tomorrow! I left Howie an urgent email at 4:53 this afternoon and he called me from his Continue Reading...
A CritiCall Recommendation
I have been involved with test writing and development in the public sector since 1992, and CritiCall is one of the best testing tools for public safety dispatching I have ever seen. Not only does it allow for customization to the individual organizational needs, it provides a built-in validation module which is extremely easy for subject matter Continue Reading...
Dispatcher Applicant Gives Feedback About CritiCall
We receive a lot of great feedback from employers who use our pre-employment testing software. It's not everyday, though, that we hear from a job applicant about our pre-employment testing. Today we received this wonderful email from a dispatcher applicant who took the CritiCall exam. The e-mail address, agency, and name have been removed for Continue Reading...
Weld County – CritiCall 911
Dispatcher Applicant Testing "We currently use CritiCall for the initial screening in our hiring process and are extremely pleased with the results and the software in general. I love it! The biggest reason is because it’s very hands on (computer based) so it not only tests applicants' ability but also gives us a view of their comfort level using Continue Reading...
Yolo County Communications – CritiCall
Emergency Services Dispatcher Testing "As an 'observer' of the dispatch employees, I can say that the caliber of employees we have hired since implementing CritiCall has significantly improved. We've hired about fifteen this year and they are smart, inquisitive, motivated, excited, they learn quickly and appear to have a good work-ethic. Prior Continue Reading...
