Public Safety Dispatcher Pre-Employment Testing "911 is a support system that very few people think about until they need to dial 911. Our emergency communications center is the first voice of hope that anyone hears when calling for help. It impacts people in an extraordinary time of need. Our challenges and endeavors succeed because of Continue Reading...
Washington County 911 – CritiCall
911 Emergency Dispatcher Testing Software "In 2000, before we started using CritiCall, we successfully trained and retained only 15% of our new hires. In mid-2001, we began to use CritiCall and our retention rate rose to 54%. In 2002, we did even better, retaining 86% of our new-hires. Believe it or not, the next year we had a 100% retention rate! Continue Reading...
City of Wilmington – CritiCall Dispatcher Testing Software
Public Safety Dispatcher Testing "The CritiCall testing program is an excellent tool in identifying candidates best suited for communications in our 911 communications center. Since we have implemented CritiCall as a testing mechanism, our turnover has drastically reduced." Sheila Martin HR Administrator City of Wilmington, DE Continue Reading...
Harrison County – CritiCall 911
Public Safety and 911 Dispatcher Employment Testing Software "We completed a hiring session earlier this month. CritiCall, as has been our practice, played an important part in the selection process. We are very pleased with the program. The quality of hires selected has improved greatly since we incorporated CritiCall into our operations." Jim Continue Reading...
Fairborn Police Department – CritiCall 911
911 Dispatcher Testing Software "The candidates we have now are of a much better quality than we have hired in the past so we are completely sold on the software. We believe this software will pay for itself just by the sheer fact that we aren’t putting people through a training process in our Dispatch Center and then finding out that they can’t Continue Reading...