Biddle Consulting Group, Inc. is pleased to announce that Jim Higgins, Ed.D., is joining the BCG family to lead the consulting division as our new Director of Talent Assessments. Jim has over 20 years of professional experience in test development, test validation, and human resources research and statistical analysis. Jim brings a wide variety of Continue Reading...
Research Shows that CritiCall is a Strong Predictor of Emergency Dispatcher/Calltaker Job Success
A criterion validation study with the Florida Highway State Patrol shows a very strong relationship between scores on the CritiCall Pre-employment tests and job performance in an emergency 911 dispatch environment. [view the press release] Biddle Consulting Group recently conducted a study that demonstrated CritiCall test scores are a strong Continue Reading...
Product Feature: Prophecy Pre-Employment Nurse Testing
BCG is a long time provider of pre-employment testing software solutions. Our products include assessments for office skills (OPAC, Encounter), soft skills (Encounter), for use in the business classroom (OPAC), emergency dispatchers (CritiCall), call center call-takers (C4) and healthcare (Prophecy). Prophecy, the most recent of those listed Continue Reading...
Weld County – CritiCall 911
Dispatcher Applicant Testing "We currently use CritiCall for the initial screening in our hiring process and are extremely pleased with the results and the software in general. I love it! The biggest reason is because it’s very hands on (computer based) so it not only tests applicants' ability but also gives us a view of their comfort level using Continue Reading...
Yolo County Communications – CritiCall
Emergency Services Dispatcher Testing "As an 'observer' of the dispatch employees, I can say that the caliber of employees we have hired since implementing CritiCall has significantly improved. We've hired about fifteen this year and they are smart, inquisitive, motivated, excited, they learn quickly and appear to have a good work-ethic. Prior Continue Reading...
