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Research Shows that CritiCall is a Strong Predictor of Emergency Dispatcher/Calltaker Job Success

October 3, 2013 By editor

A criterion validation study with the Florida Highway State Patrol shows a very strong relationship between scores on the CritiCall Pre-employment tests and job performance in an emergency 911 dispatch environment. [view the press release] Biddle Consulting Group recently conducted a study that demonstrated CritiCall test scores are a strong Continue Reading...

911 Dispatchers Can Role-Play and Rehearse Emergency Call Scenarios with Their Computers Before Taking a Live 911 Call

August 24, 2013 By editor

CritiCall Testing Software, the leading 911 dispatcher testing program for the US and Canada, is pleased to announce the release of its TactiCall 911 software designed to automate the role-playing aspect of a 911 dispatcher’s ongoing training. Folsom, California (PRWEB) August 23, 2013 Whenever a citizen is in a position to reach out to a 911 Continue Reading...

NILG 2013 Updates

July 29, 2013 By editor

This blog post of NILG 2013 Conference activities will be updated daily, with the most current activity listed at the top. Please enjoy the conference highlights as seen through the eyes and ears of the BCG staff in attendance. August 2, 2013 (Day 4: Friday's Keynote Speaker) August 1, 2013 (Day 3: Final Exhibit Hall Networking Day) We Continue Reading...

Fred Huppert Retires

July 5, 2013 By editor

With mixed feelings, we announce the retirement of Fred Huppert. For several years he has been our lead support technician for the OPAC, CritiCall, AutoAAP and C4 software products.Ā If you've ever contacted Biddle's technical support, then you've probably spoken to Fred. Fred is known around the office not only for his ability to chase down Continue Reading...

Fred Huppert Retires

July 3, 2013 By editor

With mixed feelings, we announce the retirement of Fred Huppert. For several years he has been our lead support technician for our software products. If you've ever contacted Biddle's technical support, then you've probably spoken to Fred. Fred is known around the office not only for his ability to chase down solutions but also for his Continue Reading...

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