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Testing Support for Job Applicants

TestGenius & CritiCall Technical Support

Technical support information for job applicants who are testing on the TestGenius or CritiCall platforms:

24/7 Knowledge Base for Job Applicant Testing

Are you testing on TestGenius or CritiCall outside of our support hours? Are you waiting for support to return your inquiry? You can find answers to frequently asked questions on our Job Applicant Knowledge Base that may get you the answer faster.

Hours:

Monday - Friday 7am-8pm Pacific Time
Saturday - Sunday 9am-7pm Pacific Time

Phone:

(800) 999-0438, press "2"

Our support team works remotely, so please leave a message when you call. They are not able to answer your call directly but are notified as soon as you leave a message.

Email:

support@biddle.com

Chat:

Click here to chat with a support agent

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