{"id":274,"date":"2011-01-05T18:16:21","date_gmt":"2011-01-05T18:16:21","guid":{"rendered":"http:\/\/www.biddle.com\/blog\/?p=274"},"modified":"2015-05-06T18:51:55","modified_gmt":"2015-05-06T18:51:55","slug":"rock-county-criticall","status":"publish","type":"post","link":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/","title":{"rendered":"Rock County &#8211; CritiCall"},"content":{"rendered":"<blockquote><p><a href=\"\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-275 size-full\" title=\"Rock County - CritiCall 911 Client\" src=\"\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg\" alt=\"Rock County - CritiCall 911 Client\" width=\"114\" height=\"98\" \/><\/a>&#8220;[CritiCall] has dramatically reduced our turnover rate since we started using it over two years ago. We have not lost anyone to training failure and our turnover is less than half of what it was in prior years.&#8221;<\/p>\n<p><strong>Kathy Sukus<\/strong><br \/>\n<strong>Operations Manager<\/strong><br \/>\n<strong>Rock County Communications Center, WI<\/strong><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;[CritiCall] has dramatically reduced our turnover rate since we started using it over two years ago. We have not lost anyone to training failure and our turnover is less than half of what it was in prior years.&#8221; Kathy Sukus Operations Manager Rock County Communications Center, WI<\/p>\n","protected":false},"author":1,"featured_media":275,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[12,7],"tags":[41,46],"class_list":{"0":"post-274","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-criticall-911-dispatcher-testing","8":"category-biddle-success-stories","9":"tag-criticall","10":"tag-dispatcher-testing","11":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rock County - CritiCall &#187; Biddle Consulting Group News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rock County - CritiCall &#187; Biddle Consulting Group News\" \/>\n<meta property=\"og:description\" content=\"&#8220;[CritiCall] has dramatically reduced our turnover rate since we started using it over two years ago. We have not lost anyone to training failure and our turnover is less than half of what it was in prior years.&#8221; Kathy Sukus Operations Manager Rock County Communications Center, WI\" \/>\n<meta property=\"og:url\" content=\"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/\" \/>\n<meta property=\"og:site_name\" content=\"Biddle Consulting Group News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Biddle-Consulting-Group-Inc\/283128085965\" \/>\n<meta property=\"article:published_time\" content=\"2011-01-05T18:16:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-05-06T18:51:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"114\" \/>\n\t<meta property=\"og:image:height\" content=\"98\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"editor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@BiddleCG\" \/>\n<meta name=\"twitter:site\" content=\"@BiddleCG\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"editor\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/\"},\"author\":{\"name\":\"editor\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#\\\/schema\\\/person\\\/b3e6dc7487e790b51a1bc9859c96d98c\"},\"headline\":\"Rock County &#8211; CritiCall\",\"datePublished\":\"2011-01-05T18:16:21+00:00\",\"dateModified\":\"2015-05-06T18:51:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/\"},\"wordCount\":51,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2011\\\/05\\\/06525271.jpg\",\"keywords\":[\"CritiCall\",\"Dispatcher Testing\"],\"articleSection\":[\"CritiCall Dispatcher Testing\",\"Success Stories\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/\",\"url\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/\",\"name\":\"Rock County - CritiCall &#187; Biddle Consulting Group News\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2011\\\/05\\\/06525271.jpg\",\"datePublished\":\"2011-01-05T18:16:21+00:00\",\"dateModified\":\"2015-05-06T18:51:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#primaryimage\",\"url\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2011\\\/05\\\/06525271.jpg\",\"contentUrl\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2011\\\/05\\\/06525271.jpg\",\"width\":114,\"height\":98,\"caption\":\"Rock County - CritiCall 911 Client\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/2011\\\/01\\\/05\\\/rock-county-criticall\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/biddle.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Rock County &#8211; CritiCall\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/biddle.com\\\/blog\\\/\",\"name\":\"Biddle Consulting Group News\",\"description\":\"EEO, Affirmative Action, Pay Equity &amp; Employee Testing Solutions\",\"publisher\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/biddle.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#organization\",\"name\":\"Biddle Consulting Group, Inc.\",\"url\":\"https:\\\/\\\/biddle.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/logo-biddle.png\",\"contentUrl\":\"https:\\\/\\\/biddle.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/logo-biddle.png\",\"width\":154,\"height\":48,\"caption\":\"Biddle Consulting Group, Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pages\\\/Biddle-Consulting-Group-Inc\\\/283128085965\",\"https:\\\/\\\/x.com\\\/BiddleCG\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/biddle-consulting-group\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/biddletube01\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/biddle.com\\\/blog\\\/#\\\/schema\\\/person\\\/b3e6dc7487e790b51a1bc9859c96d98c\",\"name\":\"editor\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g\",\"caption\":\"editor\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Rock County - CritiCall &#187; Biddle Consulting Group News","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/","og_locale":"en_US","og_type":"article","og_title":"Rock County - CritiCall &#187; Biddle Consulting Group News","og_description":"&#8220;[CritiCall] has dramatically reduced our turnover rate since we started using it over two years ago. We have not lost anyone to training failure and our turnover is less than half of what it was in prior years.&#8221; Kathy Sukus Operations Manager Rock County Communications Center, WI","og_url":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/","og_site_name":"Biddle Consulting Group News","article_publisher":"https:\/\/www.facebook.com\/pages\/Biddle-Consulting-Group-Inc\/283128085965","article_published_time":"2011-01-05T18:16:21+00:00","article_modified_time":"2015-05-06T18:51:55+00:00","og_image":[{"width":114,"height":98,"url":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg","type":"image\/jpeg"}],"author":"editor","twitter_card":"summary_large_image","twitter_creator":"@BiddleCG","twitter_site":"@BiddleCG","twitter_misc":{"Written by":"editor"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#article","isPartOf":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/"},"author":{"name":"editor","@id":"https:\/\/biddle.com\/blog\/#\/schema\/person\/b3e6dc7487e790b51a1bc9859c96d98c"},"headline":"Rock County &#8211; CritiCall","datePublished":"2011-01-05T18:16:21+00:00","dateModified":"2015-05-06T18:51:55+00:00","mainEntityOfPage":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/"},"wordCount":51,"commentCount":0,"publisher":{"@id":"https:\/\/biddle.com\/blog\/#organization"},"image":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#primaryimage"},"thumbnailUrl":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg","keywords":["CritiCall","Dispatcher Testing"],"articleSection":["CritiCall Dispatcher Testing","Success Stories"],"inLanguage":"en","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/","url":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/","name":"Rock County - CritiCall &#187; Biddle Consulting Group News","isPartOf":{"@id":"https:\/\/biddle.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#primaryimage"},"image":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#primaryimage"},"thumbnailUrl":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg","datePublished":"2011-01-05T18:16:21+00:00","dateModified":"2015-05-06T18:51:55+00:00","breadcrumb":{"@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/"]}]},{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#primaryimage","url":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg","contentUrl":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2011\/05\/06525271.jpg","width":114,"height":98,"caption":"Rock County - CritiCall 911 Client"},{"@type":"BreadcrumbList","@id":"https:\/\/biddle.com\/blog\/2011\/01\/05\/rock-county-criticall\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/biddle.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Rock County &#8211; CritiCall"}]},{"@type":"WebSite","@id":"https:\/\/biddle.com\/blog\/#website","url":"https:\/\/biddle.com\/blog\/","name":"Biddle Consulting Group News","description":"EEO, Affirmative Action, Pay Equity &amp; Employee Testing Solutions","publisher":{"@id":"https:\/\/biddle.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/biddle.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Organization","@id":"https:\/\/biddle.com\/blog\/#organization","name":"Biddle Consulting Group, Inc.","url":"https:\/\/biddle.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/biddle.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2017\/09\/logo-biddle.png","contentUrl":"https:\/\/biddle.com\/blog\/wp-content\/uploads\/2017\/09\/logo-biddle.png","width":154,"height":48,"caption":"Biddle Consulting Group, Inc."},"image":{"@id":"https:\/\/biddle.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pages\/Biddle-Consulting-Group-Inc\/283128085965","https:\/\/x.com\/BiddleCG","https:\/\/www.linkedin.com\/company\/biddle-consulting-group","https:\/\/www.youtube.com\/user\/biddletube01"]},{"@type":"Person","@id":"https:\/\/biddle.com\/blog\/#\/schema\/person\/b3e6dc7487e790b51a1bc9859c96d98c","name":"editor","image":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/secure.gravatar.com\/avatar\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a699917b619aa18212ad7ee21b41505b40df1fcb193d7603deffd42177a48003?s=96&d=mm&r=g","caption":"editor"}}]}},"_links":{"self":[{"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/posts\/274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/comments?post=274"}],"version-history":[{"count":1,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/posts\/274\/revisions"}],"predecessor-version":[{"id":1465,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/posts\/274\/revisions\/1465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/media\/275"}],"wp:attachment":[{"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/media?parent=274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/categories?post=274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/biddle.com\/blog\/wp-json\/wp\/v2\/tags?post=274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}