{"id":246,"date":"2011-02-01T17:37:07","date_gmt":"2011-02-01T17:37:07","guid":{"rendered":"http:\/\/www.biddle.com\/blog\/?p=246"},"modified":"2021-07-19T19:31:54","modified_gmt":"2021-07-20T02:31:54","slug":"washington-county-911-criticall","status":"publish","type":"post","link":"https:\/\/biddle.com\/blog\/2011\/02\/01\/washington-county-911-criticall\/","title":{"rendered":"Washington County 911 – CritiCall"},"content":{"rendered":"

911 Emergency Dispatcher Testing Software<\/h3>\n

\"Washington“In 2000, before we started using CritiCall<\/a>, we successfully trained and retained only 15% of our new hires. In mid-2001, we began to use CritiCall and our retention rate rose to 54%. In 2002, we did even better, retaining 86% of our new-hires. Believe it or not, the next year we had a 100% retention rate! CritiCall was not the only change we made …, but I consider it to be one of the most integral parts.”<\/p>\n

Susan Kock
\nTraining Coordinator
\nWashington<\/strong> County<\/strong> 911, OR<\/strong><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

911 Emergency Dispatcher Testing Software “In 2000, before we started using CritiCall, we successfully trained and retained only 15% of our new hires. In mid-2001, we began to use CritiCall and our retention rate rose to 54%. In 2002, we did even better, retaining 86% of our new-hires. Believe it or not, the next year […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[12,7],"tags":[41,46,53,97],"class_list":{"0":"post-246","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-criticall-911-dispatcher-testing","7":"category-biddle-success-stories","8":"tag-criticall","9":"tag-dispatcher-testing","10":"tag-employment-testing","11":"tag-public-safety","12":"entry"},"yoast_head":"\nWashington County 911 - CritiCall » Biddle Consulting Group News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biddle.com\/blog\/2011\/02\/01\/washington-county-911-criticall\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Washington County 911 - CritiCall » Biddle Consulting Group News\" \/>\n<meta property=\"og:description\" content=\"911 Emergency Dispatcher Testing Software “In 2000, before we started using CritiCall, we successfully trained and retained only 15% of our new hires. In mid-2001, we began to use CritiCall and our retention rate rose to 54%. In 2002, we did even better, retaining 86% of our new-hires. 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